Meter Replacement Project


GVEA is in the final stage of upgrading the remaining old-style electric meters to our new Advanced Metering Infrastructure (AMI). If you have questions, stop by one of the following open-forum sessions that GVEA's hosting during the week of April 8, 2019. Here are the details:

  • Location:  North Pole Branch Library, 656 NPHS Blvd.

Date:  Tues, April 9

Times:  Noon to 1pm and 6pm to 7pm

  • Location:  Raven Landing - Multi-purpose Room, 1222 Cowles St.

Date:  Thurs, April 11

Times:  Noon to 1pm and 6pm to 7pm


For those members who have an AMI meter installed, you've now got these benefits:

  • Improved outage detection and restoration efforts
  • Your whole-house usage is recorded, just like your old meter
  • Information is transmitted securely with encryption, which only includes meter number and amount of energy consumed
  • You have access to usage data via GVEA's Member Portal


As part of ongoing system improvements, GVEA is in the process of installing new meters. This project began in the fall of 2017, with the last meters expected to be installed by fall of 2019. The meters being replaced were installed nearly 20 years ago. This project will invest in new technology that will help GVEA operate more efficiently and improve outage restoration.Meters Res Com New2017 jpg

The upgraded meter system will provide more accurate information about outages. Data from the new meters will be incorporated into the Outage Management System. Dispatchers in GVEA's power control center will be able to see which meters are energized and which are not, allowing them to better analyze outages and coordinate restoration. The new meters will also enable GVEA to perform several functions remotely, such as reading meters and performing connects and disconnects. GVEA plans to deploy the new meters to all of its more than 47,000 service locations.

The impact of the installation should be minimal to members. Members will be notified in advance, via postcard and phone, as to when their meter will be changed out. During the installation, members can expect a brief power interruption. Following the swap, the next billing statement will show two readings, one from the old meter and one from the new meter.

Click on the appropriate links below to view updated maps (as of Aug 24, 2018) where the new meters still need to be installed:

Payment Options

Now More Ways to Pay Your Bill:

  • Online ... GV E-Bill
  • Mobile App 
  • Automated Phone System
  • Payment Kiosk ... NEW!
  • More...

Power Outages

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    - Outage Map

    - Account Maintenance Form

    - Generator Booklet

    - Resources 






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