Moving?

We know how hectic things can get when it comes time to move. If you are a residential account holder, we may be able to connect or disconnect your account over the phone and save you a trip to the office. Simply call our Member Services Department at 452-1151. There are times when the service you request will require a visit to our office.

Requests for connects and disconnects of a general service account must be made in writing. This may be done at the GVEA office nearest you. NOTE: Only an authorized signer on the account may request a disconnect.

All requests to cancel a Between Tenants Agreement (BTA) on an account must be made in writing by the property owner. BTAs allow for continuous service at rental properties even when a tenant requests a disconnect.

Service to our members is the reason we're in business, and we look forward to serving you in the future.