Service drops are the lines that connect your house or business to GVEA's high voltage lines. There is usually a transformer on the pole to lower down the voltage to usable household voltage (110 -220 volts) from the distribution voltage (usually 7200 volts).
It is the homeowner's responsibility to maintain this service drop. It should be kept clear of trees and brush growing into it.
Golden Valley Electric will evaluate danger trees threatening a service drop but we are not obligated to cut them. If you have trees you wish to remove, that do not classify as danger trees, GVEA recommends that you hire a contractor.
We can also disconnect your service for you in some instances to make felling of the trees easier and reconnect it when you are done. There is not a charge for this service but please try to provide at least 5 days notice.
It is the members' responsibility to contact the tree removal contractor, phone and/or cable television service provider to coordinate a scheduled disconnect/reconnect. If you would like to report a suspected danger tree or schedule a temporary disconnect e-mail our operations department at info@gvea.com or call 451-5692.