MyGVEA

Register for MyGVEA One-Time Pay Now (No registration Required) Login to MyGVEA

MyGVEA will help you manage your account like never before!

What is MyGVEA?

MyGVEA app on smartphone showing account and usage overview

MyGVEA FAQ's (PDF)

On the go and in control. Now you can manage your account like never before!

MyGVEA has several features that make managing your account as easy as possible. Whether through the web, or your smartphone or tablet (Android or iOS), you’ll be able to pay your bill, view your usage, contact customer service, get the latest news and more!

As soon as you log in, you’ll be able to view your billing history and make a payment with just a couple of clicks. You’ll be able to see your current bill, along with bills from the previous month or even previous seasons, if you want to compare costs. Not only will you see your billing history, but you’ll be able to view your actual electric use. You can see how your usage is trending over time, which will allow you to take steps to lower your bill.

There are so many benefits to this new member account management system! We hope you will take full advantage of all it has to offer. Read on to learn more and get instructions on how to register.

MyGVEA is Live!

It is time to register your account with the new system and re-activate your autopay! Our team has been working hard to get this new system ready for you. Managing your account is now easier than ever. Please register your account using the information on this page.

Due dates on your bill may change starting with your January bill. Please keep an eye on your next billing statement to see when your bill is due.

All members will need to re-register their accounts in order to use the new online system.

What Do You Need to Register for MyGVEA?

You need an email address, your account number and billing zip code. Your account number will remain the same, you can find it on your bill. If you previously used GVEA’s eBill, please use the same primary email address to register.

Need Some Assistance?

If you have any questions or issues with the registration process, you may contact us by sending an email or calling (907) 452-1151. Please be aware that there may be longer than usual hold times during this transition. We recommend reviewing the Success Checklist on this page or visiting GVEA’s Facebook to answer your questions before calling for assistance.

Attention Autopay Members

  • Auto Pay Re-Registration
    • If you enrolled in Auto Pay with a credit or debit card prior to January 9, 2023, you will need to re-enroll for Auto Pay in our new system.
  • Web & Mobile Instructions
    • Follow the instructions in the Success Checklist below for how to register your account and re-activate your Auto Pay settings.
  • Need Some Assistance?
    • If you have questions or issues with the registration process, you may contact member services at (907) 452-1151. Please be aware that there may be longer than usual hold times during this transition. We recommend reviewing the Success Checklist on this page or visiting GVEA’s Facebook to answer your questions before calling for assistance.

Success Checklist

You are now able to manage your account like never before! View and pay bills anywhere at any time. Manage your account settings and communicate with us when you have a question.

How to Register for Web (PDF) How to Register for Mobile (PDF)
Auto Pay Instructions for WEB (PDF) Auto Pay Instructions for MOBILE APP (PDF)

Need Assistance? We Are Here to Help!

If you have any questions or issues with the registration process, you can contact us by emailing us or calling (907) 452-1151. Please be aware that there may be longer than usual hold times during this transition. We recommend reviewing the Success Checklist on this page or visiting GVEA’s Facebook to answer your questions before calling for assistance.

Introducing MyGVEA