MyGVEA will help you manage your account like never before!
What is MyGVEA?
On the go and in control. Now you can manage your account like never before!
MyGVEA has several features that make managing your account as easy as possible. Whether through the web, or your smartphone or tablet (Android or iOS), you’ll be able to pay your bill, view your usage, contact customer service, get the latest news and more!
As soon as you log in, you’ll be able to view your billing history and make a payment with just a couple of clicks. You’ll be able to see your current bill, along with bills from the previous month or even previous seasons, if you want to compare costs. Not only will you see your billing history, but you’ll be able to view your actual electric use. You can see how your usage is trending over time, which will allow you to take steps to lower your bill.
There are so many benefits to this new member account management system! We hope you will take full advantage of all it has to offer. Read on to learn more and get instructions on how to register.
MyGVEA is Live!
It is time to register your account with the new system and re-activate your autopay! Our team has been working hard to get this new system ready for you. Managing your account is now easier than ever. Please register your account using the information on this page.
Due dates on your bill may change starting with your January bill. Please keep an eye on your next billing statement to see when your bill is due.
All members will need to re-register their accounts in order to use the new online system.
What Do You Need to Register for MyGVEA?
You need an email address, your account number and billing zip code. Your account number will remain the same, you can find it on your bill. If you previously used GVEA’s eBill, please use the same primary email address to register.
Need Some Assistance?
If you have any questions or issues with the registration process, you may contact us by sending an email or calling (907) 452-1151. Please be aware that there may be longer than usual hold times during this transition. We recommend reviewing the Success Checklist on this page or visiting GVEA’s Facebook to answer your questions before calling for assistance.
Attention Autopay Members
- Auto Pay Re-Registration
- If you enrolled in Auto Pay with a credit or debit card prior to January 9, 2023, you will need to re-enroll for Auto Pay in our new system.
- Web & Mobile Instructions
- Follow the instructions in the Success Checklist below for how to register your account and re-activate your Auto Pay settings.
- Need Some Assistance?
- If you have questions or issues with the registration process, you may contact member services at (907) 452-1151. Please be aware that there may be longer than usual hold times during this transition. We recommend reviewing the Success Checklist on this page or visiting GVEA’s Facebook to answer your questions before calling for assistance.
Success Checklist
You are now able to manage your account like never before! View and pay bills anywhere at any time. Manage your account settings and communicate with us when you have a question.
What You Will Need for Registration
- An email address (if you previously used GVEA’s eBill, please use the same primary email address.)
- Your account number. Your account number will remain the same and can be found on your latest bill.
- Your billing zip code.
Register Your Account in MyGVEA
- First you will need to register your account in our new MyGVEA system.
- Web: Click on the “Register for MyGVEA” button on the top of this page.
- Mobile App (once you’ve downloaded and installed): Click the “Don’t have an account? Register now” link on the app’s login page.
Download the MyGVEA App
(If you would like to use MyGVEA on your mobile device)
- Open up the Apple or Google Play app store (depending on your device).
- Search for “Golden Valley Electric Association” in the app store and install the app on your device.
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Auto Pay Re-registration
(If you enrolled in our Auto Pay program with a debit/credit card or bank draft prior to January 9, 2023, you will need to re-enroll)
- PLEASE NOTE: In order to enroll in Auto Pay, you must first have a balance of $0.00. Please first pay your account within the web portal or app, then enroll in Auto Pay.
- From MyGVEA web portal: Click on the “Billing & Payments” link.
- From MyGVEA mobile app: Click on the “Bill & Pay” button.
- Click on the “Auto Pay Program” link.
- If you use your bank’s payment service to schedule payments, you will need to verify your GVEA account number to ensure payments are routed properly.
Set up Notifications
If you would like an additional person on your account to receive notifications from MyGVEA, or if the primary account holder would like to adjust notification settings for email or SMS text messaging, follow these instructions:
- Under the Notifications menu, click “Manage Contacts” to add email and/or text numbers.
- Enter verification code to activate.
- Click on “Manage Notifications” to set up which email and/or SMS alerts you’d like to receive using the contact info you entered.
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Consider Trying Paperless Billing
- You can activate paperless billing during your account registration.
- Mobile App: Select “More” then “Settings” then “Paperless Billing” to adjust your paperless billing settings.
- Web: Under the “My Profile” menu, click on “Update my Paperless Settings” sub-menu.
- Note: if you are currently signed up for paperless statements, you will continue to receive them at the primary email address listed on your eBill account. Re-registration of your account is still necessary, should you choose to utilize the new web and/or mobile app.
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Need Assistance? We Are Here to Help!
If you have any questions or issues with the registration process, you can contact us by emailing us or calling (907) 452-1151. Please be aware that there may be longer than usual hold times during this transition. We recommend reviewing the Success Checklist on this page or visiting GVEA’s Facebook to answer your questions before calling for assistance.
Introducing MyGVEA