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Articles for IVR

Introducing GVEA’s New Mobile App

Golden Valley Electric is excited to offer yet another way to access your information, pay your bill, check your usage and much more ... any time of day, any day of the week! Our new mobile app is easy to download and easy to use. All you need to get started is your...

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Series of Widespread Outages Hit Interior

Over the past nine days, GVEA's system handled three widespread outages, plus various smaller outages. At the time of each of these large outages, GVEA was purchasing power over the Intertie from utilities located in south-central Alaska. Here's what we know:...

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Update Your Phone Number With GVEA

When you call to report an outage and we have your current phone number on file, our Outage Management System recognizes your location, compares it with any known outages and alerts our staff. This enables us to dispatch a repair crew more quickly and efficiently. If...

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Track a Power Outage in Real Time

GVEA has installed a new Outage Management System (OMS). If you experience an outage, you can track the outage via GVEA's outage map. Simply go to https://outage.gvea.com to access the outage map (or click here). The grayed area on the map indicates GVEA's service...

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New Phone System Coming Soon

GVEA is making strides to provide enhanced customer service to our members. The first step for these enhancements has to do with the phone system, which will provide a new menu to incoming callers. The changes to the phone system will setup GVEA for the next two...

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Meadow Bailey

907-451-5676
pr@gvea.com

Ashley Bradish

907-458-4518
pr@gvea.com

Grace Wilson

907-451-5847
pr@gvea.com

Meadow Bailey

907-451-5676
pr@gvea.com

Ashley Bradish

907-458-4518
pr@gvea.com

Grace Wilson

907-451-5847
pr@gvea.com

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