GVEA’s Residential Members Experiencing Financial Hardship
Residential members who are past due or delinquent because of COVID-19 are required to fill out these two forms to avoid fees or disconnection. Disconnection is the last thing GVEA wants to happen.
- COVID-19 Moratorium Certification Form (Sworn Hardship Statement)
- COVID-19 Deferred Payment Agreement Form
You will need your GVEA member account number, which is found on your billing statement.
These resources will help to keep your lights on, but they do not excuse your obligation to pay for electric service received.
Let’s work together to keep the lights on.
Questions? GVEA’s Member Services Department can help, Monday through Friday, 8 a.m. – 5 p.m., call (907) 452-1151.
- FAQs on COVID-19 Law
- Message Explaining What Needs to be Submitted to GVEA
- Instructions on How to Sign Documents Digitally
Need help with your bill?
GVEA has compiled a list of organizations where possible energy assistance may be obtained.