COVID-19 Deferred Payment Agreements begin in April
Golden Valley Electric Association (GVEA) is accepting COVID Hardship Protection Forms through 5 p.m., March 31, 2021. GVEA previously stopped disconnecting electric accounts last April for residential members who claimed a COVID hardship, consistent with the disconnect moratorium put into effect by the State of Alaska. While the moratorium expired in November, GVEA recognized the continued impacts of COVID on our communities and made the decision to extend the COVID hardship forms through the end of this month.
Members currently experiencing difficulty in paying their account due to COVID and who want to receive the benefits afforded by the COVID Hardship Forms must return the completed forms by 5 p.m. March 31 to receive these benefits. As a reminder, members are still responsible for making payments on their electric account. If you wish to receive the COVID Hardship benefits, please visit www.gvea.com/covid-19 before the deadline and:
- Sign a sworn hardship statement saying you are unable to pay your electric bill due to financial hardship attributed to COVID-19;
- Enter into a deferred payment plan with GVEA.
Starting April 1, all members who signed COVID Hardship Forms will be placed into a 10 month Deferred Payment Agreement and will be required to begin paying down the balance owed on their accounts. While GVEA understands that COVID may still be affecting some individuals, we must take actions that are in the best interest of all of our members. It is important to note that as a member-owned cooperative, delinquent accounts that are uncollectable negatively impact all GVEA ratepayers. For these reasons, we believe that it is both necessary and fair to all to start the repayment process.
Resources for those impacted by COVID are available, so it is important that members who qualify take advantage of these programs while funds remain. To help assist members, the GVEA Benevolent Fund was established in December 2020. The fund does not affect GVEA ratepayers and provides up to $750 in financial assistance to those eligible. To learn more about the fund, or to apply, visit www.gvea.com/benevolent or call Love INC at (907) 452-5683.
GVEA closely monitors new legislation to determine if additional aid may be available to assist members. We also keep up to date on state programs that may benefit members. As new information regarding aid or resources becomes available, we will update the “COVID-19” tab on our website at www.gvea.com/covid-19/. Additional information can also be found at www.gvea.com/financial-assistance/.
If you are unable to pay your bill, please contact GVEA as soon as possible so that we can determine if alternate payment terms are available, or if there are other programs that may assist. GVEA’s Member Service Representatives are available by phone, 907-452-1151, Monday – Friday from 8 a.m. – 5 p.m. to answer questions.
Golden Valley Electric Association serves over 36,000 members, with 44,800 meters, in Interior Alaska. The Cooperative’s mission is to safely provide members with reliable electric service, quality customer service and innovative energy solutions at fair and reasonable prices.