My neighbor received a capital credit refund, but I didn’t. Why?

The 2 most common reasons are:

  • The account was only in a roommate’s or a former spouse’s name; refunds are issued to the individual whose name(s) is on the account for that particular year’s refund.
  • You lived in the core of downtown Fairbanks, which was still served by the City of Fairbanks until 1997

If neither of these scenarios applied to you, contact us, and we’ll research it.