Meter Replacement Project FAQ

There are lots of stories on the news about electronic devices being able to invade privacy. Is that possible with the new AMI meter?

Just like the old meters, the new meters only measure the total energy used at the location. It does not measure or record power used by individual appliances or activities.

GVEA has always respected our members' privacy and adamantly protects any personal information. We don't sell or share any energy usage data. You are the only one who has access to your usage data.

Can I choose to keep my old meter?

GVEA's goal is to keep member costs down. Therefore, only 1 metering system will be maintained. By having all meters the same, it reduces the costs and complexities that would arise from different meters throughout the system.

Will the new AMI meter increase my electric bill?

Maybe, but not because of the power needed for the meter. That is paid by GVEA.

Old meters may have become less accurate in measuring usage. The new meters are independently tested to meet National standards and are accurate to within 0.2%.

If you feel your meter is not recording accurately, contact GVEA for the procedure to request a test.

Will the new meters protect my house from voltage surges?

Sadly, no. Neither the old or new meters are designed to protect a house from voltage surges caused by something like a nearby lightning stike.

Using voltage surge protector devices inside your home is still the best way to protect your electronics.

Are there any health issues associated with the AMI technology?

No, the American Cancer Society, the World Health Organization, and Health Canada have studied AMI meter technology and could not identify a public health risk.

The new meters radiate less radio frequency (RF) energy than GVEA's old meters, which have been in use for almost 20 years. In face, the new meters emit significantly less RF energy than your cell phone, microwave, or household WiFi.

Are the new AMI meters safe?

There are millions of Aclara (formerly GE) AMI meters installed around the U.S. GVEA has completed 47,000 installations without a single safety issue.

The new AMI meters, like the meters they replaced, comply with UL (Underwriter Laboratory) and ANSI (American National Standards Institute) meter manufacturing and safety standards.

How long has the Advanced Metering Infrastructure (AMI) technology been around?

The system selected by GVEA has been in service around the U.S. since 2007. AMI meters are in use throughout urban and rural Alaska and small and large cities around the Lower 47.

According to the Regulatory Commission of Alaska (RCA), as of 2017, there have been over 78.9 million AMI installations and about 80% of those were residential customer installations.