Outages

Outage Map

This map is intended to be an informational resource only. Outage map icons represent the general vicinity of a known outage. Click on the icon to reveal additional details. For security purposes, a limit has been set on the zooming feature.

 

Update Contact Info

The “Account Maintenance Form” allows you to electronically update the contact information associated with your account. Up-to-date contact information benefits both you and GVEA. For example, should you ever need to report a power outage, our phone system will identify your account by the phone number you use to call in. This will expedite the outage report being filed. Additionally, when you file an outage report, you’ll have the option of choosing to receive an automated call-back to confirm your power has been restored.

Click Here to Access the Account Maintenance Form

Other ways to update your phone number:

    • Call our automated phone system any time (452-1151 or 1-800-770-4832) and select Option 2, then Option 3 to update your phone number(s). Be sure to have your account number(s) available. If needed, Member Service Reps are available Monday-Friday, 8am-5pm. 
  • Stop by one of our three Member Service locations (Fairbanks, Delta Junction, Nenana) to speak with a representative.

If your lights go out…

  • Check with your neighbors to see if they have electricity.
  • Check your fuses or circuit breakers, and reset your main breaker located at the meter. Keep extra fuses on hand.
  • Call GVEA at 907-452-1151 to report an outage.
  • Turn on your porch light – it’s a means of communicating to our crews that your power has been restored.
  • Turn off and unplug sensitive equipment, such televisions and gaming consoles. Equipment with motors, such as refrigerators and furnaces, should also be turned off. Once the power has been restored and has stabilized, you may safely turn on power to these items. Remember, it’s your responsibility to protect your sensitive equipment by installing surge protectors and uninterruptible power sources where required.

We strive to provide uninterrupted electric service, and we are proud of our reliability record. However, uncontrollable situations, such as damaged lines or broken equipment due to weather, vandalism or even vehicle accidents, can result in power failures. Whatever the cause, we know it is inconvenient for our members and try our best to get the power back on in a timely manner.

Report an Outage

Local
907-452-1151

Toll-Free
1-800-770-4832

Facebook Feed

This afternoon, GVEA’s Election Committee certified the results of the 2021 Board of Directors election. Of the valid ballots cast, 858 were paper ballots and 392 were online ballots. Here are the results:District 4: Incumbent Gary Newman retained his seat over challenger Derek Miller. Of the 6,501 ballots mailed, 957 valid ballots were cast, a 15% return. o Derek Miller: 405 votes / 42% o Gary Newman: 550 votes / 58%District 7: With four candidates, no candidate received the required 40% or more of the votes cast for the district. In accordance with GVEA’s Bylaws, a run-off election will now be held between the two candidates receiving the most votes. Challengers Todd Adams and Katherine Hennigan received the most votes, followed by incumbent Brad Benson and challenger Julie Morris. Of the 1,141 ballots mailed, 290 valid ballots were cast, a 25% return.Ballots for the District 7 run-off election between Todd Adams and Katherine Hennigan will be distributed within 21 days. o Todd Adams: 111 votes / 38% o Brad Benson: 61 votes / 21% o Katherine Hennigan: 79 votes / 27% o Julie Morris: 39 votes / 14%Congratulations to Gary Newman, and our sincere appreciation to all the candidates. We recognize the commitment and dedication required to campaign. One of the major advantages of being a member of an electric cooperative is local, democratic governance. Every GVEA member receiving service has a vote in director elections, and all directors who serve on the board are members, making decisions in the best interest of the membership. Thank you to all members in district 4 and district 7 who took the time to vote for your GVEA Directors.Next year, directors for District 5 (Chris Bunch) and District 6 (John Sloan) will be up for election. For more information about GVEA’s Board of Directors, visit: www.gvea.com/board-of-directors/ ... See MoreSee Less

Steps to Restoring Power

Outage Kit

Because we live in an extreme climate, it’s a good idea to keep an emergency outage kit on hand.

Download our Generator Booklet